Case study
Internal HR people hub
Time-off requests, org chart, and policy search in one place—integrated with Workday hooks the team already pays for.
Overview
Internal HR people hub
Scope, timeline, and context—how the work was framed before a single sprint shipped.
An employee hub that respects existing HRIS data but feels like a modern product—not a legacy form dump.
Organization
Cove Health
Duration
10 weeks
Project type
Internal tools
Role
Employee portal
Case study
How we got there
From constraint to release: the problem, the approach, the build, and what changed after go-live.
The problem
Employees bounced between portals; managers approved PTO in email; HR answered the same policy questions daily.
The approach
We built a thin, fast UI on top of Workday reads/writes, added search across policies, and standardized approvals.
The solution
Self-service tasks cover the majority of requests; escalations route with context; audit logs satisfy compliance.
Product views
Internal HR people hub
Interface moments that show hierarchy, density, and polish—the same bar we bring to stakeholder reviews.
Results
The result
Outcomes we optimize for: less manual work, faster decisions, and software that stays trustworthy in production.
Self-serve completion rose, HR inbox volume fell, and employee satisfaction with internal tools moved up in surveys.
Self-serve tasks
89%
Completed without HR
HR tickets
−52%
Monthly volume
Policy search
4.1
Avg. satisfaction /5
Next step
Want a build like this?
We scope in milestones, ship in slices, and keep communication crisp—so your roadmap stays honest.